Workers’ Comp Case Resolution Expert, proactive, cost-efficient
medical case management
Our nurse case managers make the difference

We help employers and claims professionals to:

  • Resolve stalled cases
  • Reduce claims costs
  • Speed return to work
  • Improve communication flow
  • Problem-solve challenging cases

6 Signs It’s Time

When is the right time to consider bringing in a nurse case manager? What difference can a nurse really make in speeding case closure?


Solutions Center

The answer you’re seeking might be here! Find new ideas and concise solutions to real-world challenges faced by claims professionals and employers.


Food For Thought

Ask about Lunch & Learn seminars and training workshops in your office! Current topics are presented at no cost by our subject matter experts. CEUs available.


How We Help

Nurse Case Management

Utilizing nursing resources and expertise, Choices facilitates communication and action among employers, insurance carriers, physicians, treatment teams and injured workers, resulting in proven time and cost savings. More

Nurse On Demand 24/7 Injury Triage and Reporting Services

Available 24 hours a day, 7 days a week, our unique, responsive, full-service workplace injury assessment, advice, care referral and reporting program provides a wide range of benefits to injured workers and their employers. More

Certified Interpreting Team

We pair highly skilled and certified interpreters with our expert Nurse Case Managers to facilitate communication with injured workers and medical providers, preventing language barriers from delaying case progress and resolution. More

Telephonic Medical Case Management

Our telephonic case management programs are designed as early intervention, short term injury management programs designed to ensure appropriate medical care and facilitate rapid return to work. More

OrthoTrak Surgical Case Management

Use our short-term, custom protocol – careful planning and specialized monitoring of pre- and postoperative events – for injuries requiring orthopedic or major surgical treatment. OrthoTrak optimizes recovery, reduces hospital stays and controls costs. More

Catastrophic and Complex Case Management

We can provide emergency telephonic or on-site assessment, along with specialized, knowledgeable case management to minimize long term risks and costs associated with catastrophic and complex traumatic injuries. More


Through enhanced monitoring, our NCMs help employers, insurers and TPAs to manage the common issues that occur with narcotic use in industrial injuries and can delay recovery and increase medical costs in the claim. More

Who We Serve

At Choices, we partner with claims and workers’ comp professionals in all types of organizations, offering specialized services and expertise for:


Wondering when or if an injured worker will return? If everything is being done to speed recovery? Get your injured workers back on the job sooner or inform and prepare yourself now for possible future claims. We’ll show you how.


TPAs, Insurers & Claims Professionals

Our nurse case managers know the workers’ comp claims process and their role in support of claims examiners: to facilitate communications, speed case closure, save costs.


Public Agencies

We bring specialized expertise to cities, counties, school districts, police, fire and other public agencies -- self-insured, self-administered organizations under the greatest pressure to manage costs.


About Choices

For over 15 years Choices has been helping claims professionals and employers to proactively and positively impact the speed and cost of workers’ comp case resolution.

Our Team

Our Nurse Case Managers are simply the best in the business. They bring an effective combination of clinical, organizational, innovative, client service and communication skills. Experienced, inquisitive, strong and accountable, they’re creative problem solvers who work hard to move cases forward. More

Our Clients

Expertise, service, value and results – that’s what clients expect and receive from our team. Large or small, bringing just one or two cases, or dozens, our clients receive not just fast response, proactive communication and expert service, but measurable improvement in case resolution. More

Here’s What They Say

“I have some ‘challenging’ cases and the nurses’ assistance in getting the doctors to respond has been great. All of the nurses from Choices that I’ve had on my cases have been an immense help.”

Claims Supervisor
Third Party Administrator