Catastrophic & Complex Case Management

Catastrophic, life threatening and other complex, traumatic injuries require specialized, knowledgeable case management to minimize long terms risks and costs for the injured worker, their family and their employer.

Our experienced catastrophic nurse case managers are available for emergency telephonic or on-site assessment, and then to ensure injured workers receive appropriate and timely care.

Customized Plans of Care address the unique needs of patients with life-threatening or significant traumatic injuries which can lead to critical health issues that impact quality of life and return to function.

Our nurse case managers work with the treatment team to

  • Provide swift and immediate assessment and response
  • Provide injured employee and family support
  • Facilitate the most appropriate treatment
  • Ensure timely communication with employer, adjuster and family
  • Address long term medical needs

Catastrophic injuries may include (but are not limited to):

  • Burns
  • Falls
  • MVA’s
  • Traumatic brain injury
  • Complex orthopedic injuries following trauma
  • Gunshot wounds
  • High impact injury
  • Electrocution
  • Spinal cord injury to neck or back
  • Amputations

Complex injuries may include any one or a mix of the following co-morbidities (but are not limited to):

  • Acute Multi Trauma
  • Cancer
  • Transplant
  • Stroke
  • Diabetes
  • COPD
  • Cardiac
  • Hypertension
  • Past history of drug/substance abuse
  • Psychological overlay

6 Signs It’s Time
When is the right time to consider bringing in a nurse case manager? What difference can a nurse really make in speeding case closure?


Food For Thought
Ask about Lunch & Learn seminars and training workshops in your office! Current topics presented at no cost by our subject matter experts. CEUs available.


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